Position

Robert Kime Limited is looking to hire an enthusiastic and proactive individual to work as part of our Sales Operations team based at our Marlborough Head Office, joining the company in a full-time position to deliver excellent client service and sales results. The successful candidate should be highly organised and have a keen interest in design.

Robert Kime Limited is a unique and curated brand offering a broad selection of antiques, products and services to the interior design trade, the discerning retail customer and our Robert Kime decoration projects. We have a showroom in Ebury Street, London and our Head Office is in Marlborough, Wiltshire. We also work with a select group of showroom partners in the US.

The company was founded by the late Robert Kime whose enthusiasm for antique dealing and collecting blended with his deep interest in history and art. The heritage of our company is based in the juxtaposition of elements that, when blended make for original and interesting rooms. Robert added decoration and products based on document examples to his offering of antiques and today, the company continues to embody Robert’s vision, emphasising a deep exploration of craft and tradition in everything we sell, make and the services we provide too. Since 2016, Orlando Atty, Robert’s protege and Creative and Managing Director has steered the company and the brand’s unique design sensibility and authority focusing on creative direction alongside global business growth.

GENERAL DESCRIPTION
The Sales Operations role is full-time administrative support for sales, working with the London-based Ebury Street Sales Associates, US Showrooms and Kime Decoration to administrate the sale from our Marlborough Head Office. This role is an integral part of the team delivering the sales goals and working across all admin points and needs, including weekly reporting.
 
The role manages the sales orders raising Pro Forma Invoices, managing PO Tracker on the Sales side and working through to the point of delivery.

This role is a key part of the Sales process, providing excellent customer service and troubleshooting as required. 

KEY RESPONSIBILITIES
• Receive and process all orders/raising Pro Forma Invoices and VAT invoices to clients.
• Produce and manage sales update and tracker sheets as required, including sales reports.
• Working with the Product and Shipping teams to ensure delivery within quoted lead times. 
• Manage weekly reporting.

KNOWLEDGE, SKILLS, ABILITIES
• Excellent communication skills, both written and verbal and highly organised.
• Customer-focused mindset with attention to detail.
• Well mannered, polite and able to interact professionally with clients.
• A keen interest in the antique and interior design industry.
• Experience in sales is a bonus but not a necessity; training and support will be provided.
• Excellent time management and organisational skills.
• Hands on approach, willing to take on a variety of day to day responsibilities.
• Superior IT skills with a focus on Apple and Microsoft programmes and products, and the ability to quickly understand internal inventory and sales systems. 
• Act as liaison with any Marlborough needs regarding the Ebury Street showroom and offices.

Interested candidates - please email your CV and Cover Letter to: Mia Andrews, Sales Operations Manager: mia@robertkime.com