Fabric Terms & Conditions

Colour Matching

Due to the nature of fabrics supplied it is not always possible to obtain an exact colour match. Whilst we make every effort to ensure that colours correspond to our samples, slight variations may occur. Should you require a close colour match, we recommend that a stock cutting is requested and approved and a reservation made for the appropriate quantity of fabric.

Colour Fastness

Our fabrics are not guaranteed against colour fading.

Cleaning

Dry cleaning is recommended for our fabrics. Up to 5% shrinkage can be expected.

Pilling

Our fabrics are not guaranteed against pilling.

Seam Slippage

Our fabrics are not guaranteed against seam slippage.

Shrinkage

A residual shrinkage/stretch of 2% should be allowed in making loose covers and curtains.

Silks

All silks tend to be more susceptible to fading than most other fabrics. Lining and interlining is strongly recommended when using these fabrics for curtains and blinds.

Treatments

No liability will be accepted for changes in appearance, performance, or defects in any of our fabrics if they are treated after purchase by spraying or processing of any kind, including flame proofing or the application of stain repelling treatments.

Prices

Prices do not include carriage, freight and insurance, and are subject to alteration without notice.

Payment Terms

For credit account customers our terms are strictly 30 days net from date of invoice. Once an account becomes overdue for payment, supplies may be automatically suspended until the account is brought up to date.

Confirmations & Cancellations

In the event of an order cancellation no charge will be made if the fabric has not been cut; otherwise a 20% handling charge will be made. All cancellations must be made in writing.

Returned Goods

Returns will not be accepted without prior agreement. A 20% handling fee, plus any carriage costs, will be deducted from the credit. Robert Kime Ltd will not accept returns if: Invoices are dated over 30 days, the fabric/trimming has been cut, order is 5 metres or less, this is a Custom Order, fabric has been treated (fire retarded, etc).

Deliveries to Third Parties

Where deliveries are made to third parties (curtain makers, upholsterers etc) on the instructions of the customer, it is the responsibility of the customer to ensure that the correct material is received. We cannot accept claims after the fabric has been cut. Also, no claims will be accepted in respect of any costs of making up.

Faulty Goods

Fabrics should be carefully inspected prior to cutting. Whilst every effort is made to inspect each order, errors can be made and damage or creasing may occur in transit. Therefore it is essential that no length be cut until you are satisfied with the fabric in all respects. Any claim must be put in writing within 7 days of receipt of the fabric/trimming.

Liability

All goods are supplied by us on condition that our liability for any fault or defect in the quality, condition, description or fitness for any purpose, is limited in amount to a sum not exceeding the purchase price of the particular goods. In no circumstances whatsoever shall the company be liable for indirect or consequential loss or damage.

Title

Title to, and ownership of the relevant goods remains the absolute and unencumbered property of Robert Kime Ltd until full payment is received.